Apple gives a concession for ‘right to repair’ movement, will let you repair your own iPhone

Apple Inc. will begin allowing customers to repair their own devices with original parts, the consumer electronics giant said Wednesday.

The company will let consumers order “genuine parts and tools” so they can complete their own repairs without visiting an Apple store or an authorized vendor to have their devices repaired. Consumers will be able to order the parts online and receive a credit if they return their old parts.

The self-service repair program “will focus on the most commonly serviced modules, such as the iPhone screen, battery and camera,” the company said in a release. Apple AAPL,
plans to add other options “later next year.”

Apple’s stock rose 1.1% in morning trading, to put it on course for the highest closing in two months. The stock has risen 15.0% year to date, while the Dow Jones Industrial Average DJIA,
has risen 17.6 per cent.

Apple added that the self-service option is intended for “individual technicians with the knowledge and experience to repair electronic devices.” The company still suggests that “the vast majority of customers” would be better served by getting professional repairs.

The topic of device repairs has become more heated recently. A bill in the House of Representatives underscores a “requirement to make diagnostic, maintenance, and repair equipment available to independent repair providers” and unit owners.

See more: ‘Right to repair’ law may run into the changed definition of ‘ownership’

A May report by the Federal Trade Commission concluded that although manufacturers say they seek to protect their intellectual property and avoid contributing to consumer damage that would result from amateur repairs, “there is little evidence to support manufacturers’ justifications for repair.
restrictions. ”

“While the automotive industry has taken important steps to expand consumer choice, other industries that impose restrictions on repairs have not followed suit,” the report continued.


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