Google Cloud wants to improve your company’s AI with Bot-in-a-Box

As more consumers now send messages to interact with businesses online, Google Cloud has introduced AI-powered Business Messages to make it easier for both small and large businesses to respond to customer requests.

Over the last two years, the search giant has seen a marked increase in the number of people using messages to connect with companies to check their opening hours, check if an item is in stock, schedule a pickup and more.

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