Employee layoffs at Boston Market leave customers without pre-ordered Thanksgiving meals: report

They ordered a party but ended up with nothing.

Workers at a Boston Market location in Southern California staged a work stoppage that resulted in the store not being able to fulfill prepaid orders on Thanksgiving morning, according to reports.

Adam Sharp, a customer who was shocked when he arrived at the store to find an “sorry” sign outside, told KTLA he was disappointed and now facing a real headache.

FILE 2012: A cyclist rides his bike at a Boston Market restaurant in San Francisco. (Photo by Justin Sullivan / Getty Images)

“We have 12 people we have to feed right now and you can literally see the food inside the store and we can not get to it. It’s outrageous. No phone calls, they have charged our card $ 400,” he said.

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Boston Market did not immediately respond to an email from Fox Business after business hours. A call to the Rancho Cucamonga location was not answered. A spokesman for the restaurant told KTLA that the company is investigating and “in the process of refunding the Thanksgiving order (s) for each guest affected by our Rancho Cucamonga location.”

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“We sincerely apologize to every guest who placed an order and came to the restaurant today,” the spokesman told the station.

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The KTLA report said stacks of orders could be seen inside the site, increasing customer frustrations.

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“No email, nothing about anything,” Joseph Amato told the Daily Bulletin. “And there’s food sitting in there, food sitting in the truck on the side, just waiting to see if anyone shows up. Now it’s just everyone out here without food. I was really hoping to take it easy this Thanksgiving, not to have to make a whole dinner for the family Now I have to find a plan B. “

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