The Dubai Chamber of Commerce revealed; One of three chambers operating under the umbrella of Dubai Chambers, it resolved 77% of all mediation cases received in the first half of this year, compared to 62% of mediation cases for the same period in 2023, the cases said. They were fixed for a maximum period of 10 years, which indicates the efficiency and speed of the mediation service offered by the Chamber.
In the first half of this year, the Chamber received 79 mediation cases with a total value of 6.5 million dirhams, and the value of mediation cases resolved by the Chamber in the first half was 3.5 million dirhams. The sectors and areas of mediation issues received by the Chamber in the first semester have been varied, including building and construction, logistics services, shipping services, food, services and the health sector.
Khaled Al Jarwan, Vice President of Operations and Vice President of Digital and Commercial Services, said: The growing demand for the brokerage service offered by the Chamber reflects the maturity of Dubai’s business community, and its awareness of the importance of amicably settling trade. disputes to preserve their trade relations. We aim to protect the business interests of the emirate through our mediation service, which is one of the core services that reinforces the chamber’s commitment to protecting the competitiveness of Dubai’s business environment.
He added: “The Chamber has enough experience to help all segments of the business community resolve their commercial disputes amicably through the mediation service. It applies the concept of digital mediation which reduces the time and effort of all parties to the dispute, and is in line with Dubai’s vision of digital transformation and customers anywhere reach to provide services effectively”.
Mediation offers many important advantages, including flexibility, speed, efficiency and confidentiality, in addition to saving time, effort and money. Mediation also helps maintain commercial relations between disputing parties and ensures easy and complete control of the mediation process from start to finish.
The mediation process is carried out through a third party called a mediator, who has extensive experience in resolving commercial disputes amicably or imposes decisions, as he is keen to help the disputing parties identify the issues and issues in dispute.
