- the puppyWe want to protect business interests through the mediation service, which is considered one of the basic services that increases the chamber’s commitment to support the competitiveness of the business environment.
Dubai United Arab Emirates – The Dubai Chamber of Commerce, one of the three chambers operating under the umbrella of Dubai Chambers, revealed that it resolved 77% of the arbitration cases it received in the first half of this year, while it resolved 62% of the mediation cases. at the same time of the year 2023Taking into account that the cases were resolved within a maximum period of 10 working days, which indicates the efficiency and speed of the mediation service offered by the Chamber.
In the first half of this year, the Chamber received 79 mediation cases with a total value of 6.5 million dirhams, and the value of mediation cases resolved by the Chamber in the first half was 3.5 million dirhams. The sectors and areas of mediation issues received by the Chamber in the first semester have been varied, including building and construction, logistics services, shipping services, food, services and the health sector.
In a statement, Khaled Al Jarwan, Vice President of Operations and Vice President of Digital and Commercial Services, said: “The growing demand for the mediation service offered by the Chamber reflects the maturity and awareness of Dubai’s business community. The importance of resolving commercial disputes amicably, to preserve commercial relations. We want to protect the business interests of the Emirate through the mediation service, which is one of the basic services that the Chamber is committed to in favor of the competitiveness of the business environment.’
Al Jarwan added: “The Chamber has enough experience to help all segments of the business community resolve their commercial disputes amicably through the mediation service, which applies the concept of digital mediation, which reduces the time and effort of all parties to the dispute in line with Dubai’s vision of digital transformation and provides clients with any to reach places, to provide services effectively and efficiently”.
Mediation offers many important advantages, including flexibility, speed, efficiency and confidentiality, in addition to saving time, effort and money. Mediation also helps maintain commercial relations between disputing parties and ensures smooth and complete control over the course of the mediation process from start to finish..
The mediation process is conducted by a third party called a mediator, who has extensive experience in resolving commercial disputes amicably. The mediator is a representative of the Dubai Chamber of Commerce and has impartiality and independence to impose a dispute or decision, eager to help the parties in dispute identify issues and issues. It also works to build communication bridges between conflicting parties to reach solutions and solutions that satisfy both. protecting the parties and their interests. Its role is limited to bringing the parties’ points of view closer to each other in order to help them reach an agreement to resolve the dispute on their own accord, without expensive and time-consuming legal proceedings.
The Dubai Chamber of Commerce plays an important role in representing, supporting and protecting the interests of Dubai’s vibrant business community and exploring new ways to meet its needs. In this context, the Chamber aims to create the right environment for the growth of local companies and promote the emirate as a global business hub. The Chamber’s efforts are in line with the objectives of the Dubai Economic Agenda D33 It aims to double the size of Dubai’s economy over the next decade and consolidate its position among the top three cities in the world.
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